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Unsung Hero: Janet Refior, Fountain Valley School of Colorado

By Net Assets posted 09-07-2017 10:27 AM

Janet Refior

Leadership |

The Will J. Hancock Unsung Hero Award is given to business officers who have made extraordinary contributions to their schools and exemplify exceptional integrity, knowledge and motivation. At the end of each school year, new Unsung Heroes receive their award from their head of school, often at a significant school occasion such as a board meeting or an all-school ceremony. What makes these Unsung Heroes so special? The highlights below come straight from their colleagues' nominations. 

See a full list of the 2017 recipients. Stay tuned to for additional profiles.

Title: Chief Financial Officer

School: Fountain Valley School of Colorado, Colorado Springs, Colorado

Years in current position: 5

Years in an independent school business office: 17

Superpower: School turnaround – inherited a balance sheet with 7 to 9 percent annual endowment draw upon arrival but reduced draw to 5.5 percent in one year and quickly turned operations around by instituting a net tuition revenue model, improving financial aid practices and developing checks and balances, all resulting in a clean audit. “Janet effectively saved Fountain Valley School, and we are now poised for great success as a result of her great work.”

Other duties as assigned: Operates as de facto assistant head of school, allowing head to travel frequently with peace of mind; also serves as a boarding school “administrator on duty.”

Origin story: Grew up on a farm in Iowa; coworkers see her as dedicated – “Her work ethic is second to none” and unassuming – “She makes me look good at every possible moment while never asking for accolades herself… Her integrity and character are beyond reproach.”

See a full list of the 2017 recipients and read more about the Will J. Hancock Unsung Hero Award. will post additional profiles of Unsung Heroes over the summer and into the fall — check in to learn more about other recipients.

#Tuition #Leadership

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